Indeed.com offers this explanation of "Soft Skills" -
Soft skills are personality traits and behaviors. Unlike technical or “hard” skills, soft skills are not about the knowledge you possess but rather behaviors you display in different situations.
What are soft skills?
Soft skills include any skill that can be classified as a personality trait or habit. Interpersonal skills and communication skills are more specific categories of soft skills that many employers look for in job candidates.
There are many soft skills that you could list on your resume or cover letter. Some of the most sought-after soft skills include:
- Effective communication skills
- Conflict resolution
- Work ethic
Broad types of soft skills include:
Why are soft skills important?
Soft skills play an important role in resume writing, interviewing, and finding success in communicating with people at work and in other areas of your life. For example, as you look for jobs, you may find that many employers list specific soft skills on their job posts in the “required” or “desired” sections. A job posting for a Human Resources associate may list “attention to detail” as a desired trait, while a job for a Marketing Specialist could list “leadership” and “great communication skills”.
Soft skills are often transferable across careers and industries. As a result, you may find that you possess many of the required traits even if you don’t match the exact profile in a job description. As you search for jobs, pay special attention to posts calling for candidates with soft skills or traits you possess. Even if the job title isn’t a great fit, you may find that the description makes sense for you. As you progress through the job search process, keep your resume updated to reflect soft skills most relevant to the jobs you’re applying for.
You may also find it helpful to consider how you might showcase your soft skills in an interview. While you can display some skills like good communication, you may consider weaving others into your answers to interview questions. For example, you might talk about your problem-solving skills when answering a question like, “Tell me about a time you overcame an obstacle.” If the employers prompts you to provide references, think of those that can speak to examples that verify your soft skills and other strengths.
The U.S. Department of Labor has posted these videos to explain "soft skills." The link will direct you to "Skills to Pay the Bills" - where you can view short videos on the following skills:
- Enthusiasm and Attitude
- Problem Solving and Critical Thinking